Operations Manager

Berkeley County PSSD, a public sewer utility located in Martinsburg, West Virginia, has an immediate opening for an Operations Manager to oversee the District's wastewater treatment plants. 

We offer highly competitive pay, a stable work environment, and excellent employee benefits.


This is the first line supervisory level class responsible for wastewater treatment operations, including supervising assigned staff. Under direction, plans, supervises, and reviews the work of staff performing operation and maintenance duties for a wastewater treatment plant, related facilities, and process control laboratory; makes recommendations for action and assists in policy, procedure, and budget development and implementation; performs related duties as required.


  • Plans, assigns, supervises, reviews, and evaluates the work of assigned staff; provides staff training and development; assists in the selection of staff; reviews work for accuracy and compliance with department standards; studies and standardizes procedures to improve department efficiency; participates in necessary disciplinary actions; writes performance appraisals; ensures high level of customer service; provides assistance to staff in resolving problems; ensures safe work methods are followed and appropriate safety precautions and equipment are utilized; and conducts safety meetings;
  • Periodically inspects plant equipment; reviews operating procedures to ensure adherence to maintenance, operation, and safety procedures; performs or directs servicing or repair of equipment; adjusts operating schedules as required to meet changing conditions and emergencies; reads and interprets plant piping and distribution plans; locates and troubleshoots plant malfunctions;
  • Reviews project plans and drawings with staff, making changes based on field observations and operational problems; inspects projects in progress and upon completion; provides technical advice and assistance on problems and unusual situations; maintains records and writes a variety of reports and memos on work performed, materials and equipment utilization, and vandalism; maintains daily and monthly reports; prepares and submits reports to local, state, and federal regulating agencies;
  • Directs preventive maintenance and repair operations, painting, and facility and grounds maintenance activities; evaluates work methods and operations; estimates time and material costs using CMMS; requisitions supplies and equipment; evaluates and institutes changes in work methods and priorities; institutes changes to increase effectiveness to meet department objectives; participates in the preparation of the department budget and monitors expenditures;
  • Assists in selecting employees; develops and establishes work methods and standards; directs and coordinates staff training and development; recommends and implements disciplinary action; establishes and implements safety programs; conducts and coordinates safety meetings;
  • Maintains records and writes a variety of reports and memos on work performed, materials and equipment utilization, and vandalism; maintains daily and monthly reports; prepares and submits reports to local, state, and federal regulating agencies;
  • Coordinates work with other agencies and departments; responds to questions and complaints from the public and other agencies; responds to emergency situations;
  • Holds regular meetings with staff to communicate expectations, receive feedback, resolve problems, develop trusting relationships, provide motivation and employee recognition, stay abreast of staff’s work activities, and provide required resources for work;
  • Operates copiers and a variety of office equipment;
  • Performs duties in a professional manner and works well with others or in a team setting;
  • Establishes and maintains cooperative working relationships with co-workers, outside agencies, and the public;
  • Regular attendance and adherence to prescribed work schedule to conduct job responsibilities;
  • Observes safe work practices and safety methods; performs other duties as assigned.


  • High School Diploma or equivalent required;
  • Any combination of education or experience that would likely provide the necessary knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Associate degree in environmental science, biology, water, or wastewater technology, or related field;
  • Five (5) years of experience in all phases of wastewater treatment plant operation, as an operator or Lead Operator, including plant process control and troubleshooting, with at least 3 years in a supervisory or lead role;
  • WV Wastewater System Operator (Class 2 or higher) Certification preferred;
  • Current valid driver’s license required.